Legal
Terms of Service
These terms govern access to and use of the Imara Core platform, applications, APIs, and related services.
Effective
1. Acceptance of These Terms
By accessing Imara Core, you agree to these terms and any policies referenced here. If you use the service for an organization, you confirm that you are authorized to bind that organization.
2. Accounts and Access
You must provide accurate account information, protect your authentication credentials, and promptly report suspected unauthorized access. Access is limited by assigned tenant memberships, roles, and permissions.
3. Acceptable Use
You may use the service only for lawful, authorized purposes. You must not bypass access controls, disrupt the platform, introduce malicious code, scrape protected data, or use another person’s identity without authorization.
4. Organization Responsibilities
Organizations control their member records and operational instructions. Authorized administrators are responsible for keeping memberships current and granting only the minimum access required for each user.
5. Records and Transactions
Imara Core provides software for recording and managing community-finance operations. Organizations remain responsible for reviewing transaction instructions, reconciling records, and complying with obligations that apply to their activities.
6. Service Availability
We work to keep the service reliable and secure, but access may occasionally be interrupted for maintenance, security, infrastructure, or events outside our reasonable control.
7. Suspension and Termination
Access may be limited or suspended when necessary to protect users, tenants, the platform, or applicable legal requirements. You may stop using the service at any time, subject to your organization’s retention obligations.
8. Intellectual Property
Imara Core and its software, visual identity, and service materials are protected by applicable intellectual-property laws. These terms grant a limited right to use the service; they do not transfer ownership.
9. Changes
We may update these terms as the service develops. Material changes will be communicated through an appropriate service channel, and the effective date above will be updated.
8. Service Scope and Liability
Imara Core provides software for recording and administering community finance. Manual payment records and uploaded proofs do not initiate a transfer or guarantee that a payment has cleared. Authorized reviewers are responsible for checking payment evidence before approving a record.
To the extent permitted by applicable law, Imara Core is not responsible for losses caused by inaccurate instructions, unauthorized disclosure of account credentials, or independent payment providers. Nothing in these terms excludes liability for fraud, wilful misconduct, or any liability or consumer right that cannot lawfully be excluded.
9. Governing Law and Disputes
These terms are governed by the laws of Tanzania. Please first contact info@imaracore.co.tz to seek a resolution. Disputes that remain unresolved may be brought before a court of competent jurisdiction in Tanzania, subject to any mandatory rights and dispute procedures that apply.
10. Contact
The service provider is Imara Core. Send support, contractual or privacy enquiries to info@imaracore.co.tz. Our Privacy Policy explains data subject requests.